Introduction
At Lemme Think LLC dba Kerdos ("we," "us," or "our"), we build tools to help makers run profitable businesses. We know that your shop's data—your margins, material costs, and client lists—is highly sensitive. This policy explains exactly what information we collect, why we collect it, and how we keep it safe. We believe in plain English, not legal jargon.
1. Information We Collect
To provide you with the Kerdos operating system, we collect the following types of information:
- —Account Information: When you sign up, we collect your name, email address, and authentication credentials.
- —Business & Operational Data: This includes the data you input into Kerdos to run your shop, such as machine profiles, material inventory, cost calculations, profit margins, and general ledger/bookkeeping entries.
- —Payment Information: If you subscribe to a paid tier, your payment details are collected and processed directly by our secure third-party payment processor (e.g., Stripe). We do not store your full credit card numbers on our servers.
- —Usage Data: We automatically collect basic analytical data about how you interact with our app (like which features you use most) to help us identify bugs and improve the software.
2. How We Use Your Information
We use your data exclusively to make Kerdos work for you. Specifically, we use it to:
- checkProvide, operate, and maintain your account.
- checkCalculate your 3D printing, laser, and CNC costs accurately.
- checkGenerate your automated bookkeeping reports and P&L statements.
- checkProcess transactions and send related billing information.
- checkProvide customer support and respond to your technical questions.
3. Third-Party Services
We don't sell your data. We only share it with trusted third-party infrastructure providers necessary to run Kerdos. These include:
- —Authentication & Hosting: We use Google Firebase to securely manage your login credentials and host our database.
- —Payment Processing: We use Stripe to handle secure subscription billing.
4. Data Security
We take the security of your business metrics seriously. Your data is stored securely using industry-standard encryption protocols provided by our infrastructure partners (Google Firebase). However, please remember that no method of transmission over the internet is 100% secure.
5. Your Data Rights
You own your shop's data. At any time, you have the right to:
- —Access: View all the data associated with your account.
- —Modify: Update or correct any inaccurate information.
- —Delete: Permanently delete your account and all associated business data from our active databases.
6. Changes to This Policy
If we make meaningful changes to how we handle your data, we will notify you via the email address associated with your account or through a prominent notice within the Kerdos dashboard.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us at: Ryan@getkerdos.com